Tech Tips

iPhone Slow Down, Intel Flaw, and HomePod

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Yes, this newsletter is later than planned but here it is! I am in the throes of insurance companies, contractors, and banks  - this is taking a LOT of my time - all positive though. For the next few months the newsletters will be a bit sporadic as my husband and I finish getting our home repaired and cleaned up. My plan is to send shorter newsletters and/or simple announcements until probably July when things should be back on track. As always I will send urgent notifications IF there are issues I feel need to be addressed immediately.


Life's journey is a path that often contains more curves than straightaways. It seems that since the fires, our roads have more curves and even switchbacks than ever before. Each day I'm grateful that I am moving forward on this road of life. 

The computing world seems to be following a similar path with all the news of vulnerabilities, hacks, malicious this and that... However it's important to know that when these type of things are made public, Apple immediately makes sure to address them. As for the non-Apple issues - being proactive on your own and watchful/cautious around your finances, accounts, and passwords should be your own "best practices."  

Note: I will be on my annual girlfriends retreat from March 11th through March 15th. Jillian and John will have your technical needs covered!! 

Thank you,
Ronnie


IMPORTANT NEWS

RATES ARE INCREASING ON MARCH 1, 2018

I'm proud to say that I have now been in the business of technology support/training for 20 years. In order to continue to help our clients step into success, I am implementing a modest fee increase, which is in keeping with the quality service we provide yet still very competitive. 

Beginning March 1st, the cost per hour of all our services will increase by $10. We enjoy working with you and love supporting your computing and technology endeavors. We truly value our business and personal relationship. If this rate increase presents a problem or brings up concerns, please don't hesitate to contact us. 

THE CLASS YOU'VE BEEN WAITING FOR!

iPad Beyond the Basics - updated for iOS 11

February 21st and 28th - see below for more information on how to register.


APPLE NEWS

iPhone Slow Down, Intel Flaw, and HomePod

This past month Apple has addressed two major issues affecting their hardware. Intentional slowing down of older iPhones and a major security flaw affecting Intel chips in most computers and phones (all platforms). To address both these issues Apple has taken some solid steps. It is important that you install any security updates that are offered on your Mac or iPhone / iPad. 

More information about updates below.

iPhone Slow Down

Apple has made changes to iOS 11 to address the issues with processor slow downs on older iPhones and will continue to do so in upcoming updates to iOS 11.
More information here

To help folks who have older iPhones (iPhone 6,  6s, SE, and iPhone 7), Apple will replace the batteries of out of warranty iPhones for $29 (normally $79). To participate you can call Apple support and tell them you want to participate in the iPhone battery replacement plan. 
More information here.

Intel Security Flaw

1. Mac OS Intel flaw
Apple has released security updates for all OS starting with El Capitan (10.11.5) and the Safari web browser. 
More information here.

2. iOS Intel flaw

The iOS 11.2.5 update for all iOS devices addresses this issue.

More information here.

HomePod

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Apple has finally released their music system / digital assistant product calledHomePod. You can buy one now.  We'll have reviews in an upcoming newsletter - but initial reviews from true audiophiles are mixed. Apple is somewhat late to this game and the competition is stiff.  


OPERATING SYSTEM STATUS
(iOS and Mac OS)

Mac OS

Mac OS High Sierra (10.13.3) !! DO NOT INSTALL !!

IF you have already upgraded, intentionally or not, OR you have a new computer that shipped with High Sierra, please be sure to install any security updates offered by Apple immediately. 

You can check which version of the Mac OS you are running by clicking on the Apple Menu and selecting 'About This Mac'.

How to avoid upgrading to High Sierra for the time being

Apple is 'pushing' this upgrade so when you get the prompt at the upper right corner of your screen, click on 'Details' which will open the App Store and then simply Quit the App store. Nothing will install. IF you want to be very sure High Sierra doesn't install accidentally, you can go to your Applications folder and look to see if you have a file called "Install  Mac OS High Sierra," then drag this to the trash. Don't worry - you can download it again when it is safe to install. 
 

Recommended Mac OS: Mac OS Sierra (10.12.6) ~

This is my current recommended, very stable OS for your computer. It has been updated enough to have the majority of the bugs/glitches out and third-party support is very widespread.

Mac OS El Capitan (10.11.6)

Apple will most likely stop supporting this OS in the next few months. BUT in the meantime they just released an important security and Safari updates to address the Intel vulnerability. Please be sure to install it!!!

iOS for iPhones and iPads

iOS 11.2.5

YES!  Assuming your devices is either new(er) OR IF your device is older (iPhone 6, 6s, or iPhone SE and you have taken advantage of Apple's battery replacement program), be sure to update to 11.2.5 to get the most important security update addressing the Intel issue.


The Class You've Been Waiting For!!

windsor upcoming ipad class

iPad Beyond the Basics - updated for iOS 11

All ages

Wednesday, February 21st and Wednesday, February 28th

10:00am - 11:30am

Now that you know how to get around your iPad and use some of the built in Apps you are ready for more!! Topics covered will include an in depth look at customizing your iPad, tips and tricks for making your iPad easier to use. Take control of understanding iCloud and how it works with your Apple ID. See how Safari works as you learn to surf the web and find what you need. Learn how to take and share photos. We will also look at some favorite third party Apps that help in the kitchen, with travel, and more. This class will be taught in a lecture format as well as hands-on; participants are required to bring their own iPads to class. This class assumes a working knowledge of navigating your iPad, sending Mail, etc. Class content can be adjusted to the skill level of the attendees, based upon what works for the majority. 

Please sign up online or at the front desk in advance. 

Windsor Senior Center

9231 Foxwood Drive, Windsor, CA 95492

Fees

$45 for residents / $50 for non-residents

INSTRUCTIONS TO SIGN UP FOR THE CLASS

  1. Click on this link
  2. Select "Senior Programs" from choices on the left
  3. Scroll Down the list of Course Categories on the Right to: 

    "Senior Computer - iPad", click "Show Courses"

  4. This page will have all the information you need to sign up.

TECH TIPS

iOS TIP

Find out Which Apps Are Draining Your Battery Life on iPhone

With all this talk about battery life and your iPhone, knowing what apps are using up your battery life is a good practice. Of course, if you use an app a lot it's always going to show up as the app using most of your battery. But sometimes an app running in the background or not working properly will drain your battery life too, and it's good to be aware of them. Here is how to check.
 

Settings > Battery

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Wait a few seconds and a list will appear. Now you will  see a list of apps and the percentage of your battery they've used in the last 24 hours or last 7 days, depending on which tab you select.

Remember that if you've used an app a lot, of course it's going to drain your battery. But check to make sure there aren't any apps on the list that you're not using enough to permit that amount of battery drain. Consider either deleting those apps and re-downloading them or getting rid of them altogether.

Finally, check which apps are using a lot of battery in the background. 

To do this,

1. Tap the clock icon on the right.

2. Under each app it will say time on screen and time in background. 

3. If apps are draining a lot of your battery in the background, I suggest turning Background App Refresh off in General Settings OR close the app when you aren't using it.

 

Mac OS TIP

Disable Autoplay Video

With Safari 11 (which you can get if you are running Mac OS Sierra or High Sierra) can disable autoplay video, so you will never again have to hear voices while you are browsing the web (especially prevalent on news sites)!

When you first click on a web site with sound, a small speaker / volume icon appears at the upper right of the URL (address) bar, you can touch it to stop the audio.

BUT next time you are on a site that is autoplaying a video, click on Safari > Settings for This Website.

safari settings.png

Once the Settings for This Website option is selected, you will see a pop up window with the option Auto-Play. Hover on the words besides that to see three choices:

        * Allow All Auto-Play

        * Stop Media with Sound

        * Never Auto-Play

Stop Media with Sound appears to be the default option, and it will essentially stop any video from starting if the sound is set to be on. If the video is set to play silently it will still run in Safari in High Sierra, but at least they won't suddenly blare out audio, scaring you because you had the sound on your Mac turned up.

never auto play.png

If you would rather not see the video at all, you can choose Never Auto-Play. This selection will apply to any autoplay videos on that site. If you visit a page with a video you will see a Play button in the middle of the video and you just have to click on that to start the video playing.

 

If you want videos to Auto-Play on a particular site you can choose to Allow All Auto-Play. Choose Stop Media with Sound if you don't mind them playing but would rather not hear the sound track.

You can also add sites you wish not to autoplay video to a listing in Safari Preferences. Go to Safari > Preferences and click on Websites. Click Auto-Play and in the section on the right you will see any currently open websites. As before, you can choose to:

        * Allow All Auto-Play

        * Stop Media with Sound

        * Never Auto-Play

Christmas is on the Horizon

Dear clients,  

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With all that has happened in our beautiful county this fall it seems unreal that Christmas is on the horizon. Local businesses, wineries and restaurants are all decked out for the holidays. But the festivities seem to have a subdued quality to them this year. The over the top commercialism seems wrong when so many are still struggling to find their footing after the fires. For me personally I am shifting my focus to both what I see and that which is inside and unseen. My eyes and spirits rejoice as I drive around. I am struck by the contrast of what was and what is already renewing. We have had enough rain that grass is growing and burned areas are already regenerating. My spirit and heart want calming and soothing - both components of the Winter Solstice that falls on Thursday, December 21. The solstice invites us into the quiet for reflection, renewal (likes seeds after a fire) and then ultimately rejoicing for the coming light. I found this page to have some interesting heart felt readings if you are so inclined. 

My wish for you this holiday season is to find those things that warm your heart and nourish your soul and celebrate them. 

We are so grateful to you our clients for your continued referrals and support of our business. 

Ronnie & Team


HOLIDAY HOURS

Please take note of our limited holiday hours. We want our team to be able to enjoy their holiday with friends and family!

Christmas
Friday, December 22nd CLOSED
Wednesday, December 27th RETURNING

New Year's
Monday, January 1st CLOSED
Wednesday, January 3rd RETURNING


HIGH SIERRA !! CAUTION !!
PLEASE DO NOT INSTALL

I have never recommended upgrading to a new OS before several months have passed - the reason why has just been (sadly) justified by a very, very serious bug just discovered.  NOTE: If you are NOT running High Sierra this issue doesn't affect you. 

Major macOS High Sierra bug allows full admin access without password.

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A serious bug in macOS High Sierra lets anyone log into an admin account using the username "root" with no password. This works when attempting to access an administrator's account on an unlocked Mac, and it also provides access at the login screen of a locked Mac.

By the time you read this Apple will have released a security patch. While bugs in new OS's are not uncommon this is one of the most serious security flaws I have ever seen. Shame on Apple. They really need to work on quality control before rushing OS's out to the general public. 

IF you have already upgraded, intentionally or not, please be sure to install any security updates offered by Apple immediately. 

You can check which version of the Mac OS you are running by clicking on the Apple Menu - and selecting 'About This Mac" 

How to avoid upgrading to High Sierra for the time being

Apple is 'pushing' this upgrade - when you get the prompt at the upper right corner of your screen click on 'Details' which will open the App Store and then simply Quit the App store. Nothing will install. IF you want to be very sure High Sierra doesn't install accidentally you can go to your Applications folder and look to see if you have a file called "Install  Mac OS High Sierra," then drag this to the trash. Don't worry you can download it again when it is safe to install. 


iOS 11 

I feel that it's now safe to install iOS 11 if you have an iPhone 6S or newer. On any model older than a 6S it significantly slows your phone down. On an iPad I recommend you have at least an iPad Air 2.  

Remember we're happy to help you with any of this should you need it and/or have any questions.

Check your iPad version here.
Check your iPhone version here


HINTS AND TIPS

iOS 11  |  Control Center

In iOS 11 the Control Center received a major upgrade / interface change. Too many nuances to list here, so here is a link to a good article. However, knowing how to access the Control Center is very important; to quickly access the home button on any iPhone other than a X, simply swipe up from directly above the home button toward the top of your screen. On an iPad, simply swipe up to the top of your screen from directly above your home button.

ios11-ipad-pro-iphone7-control-center-hero.jpeg

 

Mac OS  |  Take a Screen Shot

This is an oldie but goodie-- often it is helpful when something cannot be printed or you need to capture a dialog box message. 

How to:

  1. Press Shift-Command-4.
  2. Move the crosshair to where you want to start the screenshot, then drag to select an area.
  3. When you've selected the area you want, release your mouse or trackpad button.
  4. Find the screenshot as a .png file on your desktop. This is an image file that can be printed or emailed. 

NON-TECHIE GIFTS

Gift a Stress Reduction Practice for Everyone! Even children!

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The Daily Clean Your House Flow, an easy self-help acupressure flow that works for all ages.

Balancing your energy can make the difference when it comes to managing that "thing" called stress, letting go of overwhelm, having clarity and focus, increasing productivity and handling feelings. Sounds good for the holiday season right? Easy self-help acupressure can help you do all of that and more, no matter the time of the year. 

You can see the first 90 seconds of the animated video of the Daily Clean Your House Flow. Go here to see why kids, parents and teachers are finding it so useful. And discover why so many people are using it during work and at home. The video and companion books make great holiday gifts!

Deborah Myers, acupressurist and Jin Shin Jyutsu practitioner, is passionate about showing others how we can help our bodies be healthier and happier. You can also read about her work here

Ronnie says: "I use this process faithfully every day!!! It really works."

 

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Greening our Planet - Trees For a Change     
www.treesforachange.com

Give a tree gift that will grow for years to come... Help restore fire devastated forests and make a difference

Kissing Summer Goodbye

Rocks on a beach

Vacations are a wonderful thing, especially if you get to spend quality time with someone you love and have lots of fun together. This is what I did for two weeks in August. My sister and I spent time in Monterey, went to some fun events here in Sonoma county, and in both places we sat on the beach doing nothing but resting and listening to the ocean. Extremely rejuvenating and relaxing. I'd like to say that I stacked the rocks in this photo but they were just a gift left by some prior beach visitor.

Of course life goes on and change is a part of moving forward. Technology Simplified is saying goodbye to Rob Downard - he has made the decision to return to SRJC full time. Rob has been with us since 2014 and we will miss him. Please join us in wishing him the best as he explores and works toward the next phase of his life.

John will be increasing his hours to be sure all your consulting needs are met.


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As a followup to last month's article on a digital assistanthere is a great article on what the various devices can/cannot do.


Apple is gearing up for some big announcements as I mentioned in last month's newsletter. Rumor has it the news will be released during September. We will keep you updated. In the meantime schedule your Tune Up appointment soon so you are ready to upgrade when the time is right. (See our Tuneup offer below!)


IF you are local, here is a great opportunity to learn more about security, ID theft, and safety in this fast changing world. Even better-it's free!! *This is an open to the public meetup.

Identify Theft, Frauds, Scams and Internet Security

Tuesday, September 12, 2017
6:00pm to 8:00pm
Finley Center
2060 W College Ave
Santa Rosa, CA

A FREE presentation open to the public. Tell your friends!
John Guaraglia, 19 year volunteer from the Santa Rosa Police Department Community Outreach will present the latest in Identify Theft, Frauds and Scams, how to identify them and how to avoid becoming a victim.

Additionally, NCMUG will present on how computer users can spot computer threats and best practices to avoid them.

In the meantime please join me at the Windsor Senior Center for a brand new 'iPad Mastery' class!! Registration links are below.

This class is limited to 10 students and it is fully hands on.


UPCOMING CLASS

Windsor iPad class

iPad Mastery in Windsor
Wednesday, September 20th and Wednesday, September 27th
10:00am - 11:30am

Now that you know how to get around your iPad and use some of the built in Apps you are ready for more!! Topics covered will include an in depth look at customizing your iPad, tips and tricks for making your iPad easier to use. Take control of understanding iCloud and how it works with your Apple ID. See how Safari works as you learn to surf the web and find what you need. Learn how to take and share photos. We will also look at some favorite third party Apps that help in the kitchen, with travel, and more. This class will be taught in a lecture format as well as hands-on; participants are required to bring their own iPads to class. This class assumes a working knowledge of navigating your iPad, sending Mail, etc. Class content can be adjusted to the skill level of the attendees, based upon what works for the majority.

INSTRUCTIONS TO SIGN UP FOR THE CLASS

  1. Click on this link
  2. Select "Senior Programs" from choices on the left
  3. Scroll Down the list of Course Categories on the Right to: 

    "Senior Computer - iPad", click "Show Courses"

  4. This page will have all the information you need to sign up.

IS TECHNOLOGY ADDICTING?

Is technology addicting

I am willing to bet you have a grandchild, child, or even spouse who seems to have their cell phone in their hand 24 hours a day. If they do happen to put it away for a few minutes - say during a meal - they will find an excuse to pick it up again before the meal is over. Cell phone addiction has become a real concern in today's over connected society. There are numerous studies about the topic and we have all read the news horror stories of accidents caused by people either texting or even just talking on their phones while driving or walking!! Numerous states have some sort of law on the books that prohibits texting and / or using a hand held cell phone while driving. However just driving around town I can see that the 'hands free' law that California has is nothing more than a bandaid and it's abused often. British Columbia has some of the strictest laws and largest fines in place and when we were there no one was on a cell phone!! Very refreshing!!

Here are a few more articles on the topic:

With iOS 11, Apple is adding a new safety feature called Do Not Disturb. When you're driving, just drive. Your iPhone can now sense when you might be driving and prevent you from being distracted by calls, text messages, and notifications. People trying to reach you can automatically be notified that you're driving. I can't wait to try this one out!! I have seen it in action in the beta version of iOS 11 - very cool.;

As technology becomes more entrenched in our lives it will be interesting to see what manufacturers of phones and cars will do next to keep us safe.

I would love to hear your thoughts on this matter. You can head to my blog and make a comment or two!!


END OF SUMMER TUNE UP SPECIAL!! 

90 MINUTES FOR $90 ~ TUNE UP*
Your Summer Tune-Up includes:  

Tune Up Special
  • Basic verification and repair (as possible) of your Mac OS operating system and hard drive. Updates to the same.
  • Updating any third-party software you run. Removal of any questionable / outdated software.
  • Verification and  consultation about your backups.
  • Verification of syncing your iOS devices.
  • Each appointment includes approximately 30 - 45 minutes of time for questions and/or training.

Call Today
707.573.9649
to book an appointment with John, our Technology Simplified Tech/Trainer.   

* Offer does not apply to troubleshooting / diagnostics or major Mac OS upgrades. Appointments must be booked by 9/21/2017 and completed by 10/12/2017. Limited to the first 20 appointments.

Apple's Big Announcements!

June has swept in with glorious weather and a bit of green remains on our golden hills. Local schools let out last week and traffic is already lighter - hurray!! June is the month the world seems to melt into summer mode - a slower pace, longer days and permission to be lazy. All of which I classify as a good thing in this crazy, hectic world today. I'm doing my best to comply which is often easier said than done.

This newsletter is a bit late because I elected to send it AFTER Apple's World Wide Developer Conference (WWDC) which kicked off this week. Jillian has some highlights of the WWDC keynote below, and there will be more information and news in our July Newsletter. The tech world of course never seems to slow down which is a good thing. I always feel that the benefits of technology outweigh the drawbacks. My personal love is teaching technology to my clients - helping people learn to use and enjoy their technology is fun! With all this new tech I'm thinking business looks good.


APPLE'S BIG ANNOUNCEMENTS

By Jillian Dorman

At their annual Worldwide Developers Conference on June 6, the opening keynote was full of exciting news! It was the biggest display of product advances that I can remember in a long time! Apple announced new operating systems for both computers and mobile devices that will power new and more advanced iMacs, Mac Book Pros and iPads/iPhones. There was also fresh information about the Watch, Apple TV, and a robust new iMac Pro.  Also, the HomePod, a totally new and exciting device was introduced. Below you will find just a few highlights of the products announced and we will offer more details soon to come. The HomePod, Apple's home smart speaker with Siri, warrants an article of its own, so look for an article from our tech John Wentworth next month!

MAC OS 11

MAC OS 11 will be the force that takes Apple into the augmented reality work of the future. But there are improvements we will enjoy now in the aptly named follower of Sierra, High Sierra. One of the most welcome updates will be the addition of a side bar in Photos for greater ease of use. There are changes to Safari that will help with ad spam, and a more efficient way to store video data, just to list a few.

For our mobile iPads and iPhones, iOS 11 will similarly be full of improvements in cluding a new capabilities for the "dock," a redesign of the Control Center, and a brand new App Store that should make searching for or learning about apps a cinch, and finally, I know many of you will welcome the ability to organize and store files in a spiffy new app. You will use it like files and folders on your computer. This article tells you more about the tips and tricks coming your way. 

Both iOS 11 and MAC OS 11 are now in beta test. Apple is predicting a fall release for both, but we'll keep you posted as they near availability, with our usual recommendations on upgrading.

iMAC

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The new version of the iMac will benefit from more powerful processors (Intel 7th generation), better built-in graphics, the ability to expand RAM (21" to 32GB, 27" to 64 GB) and 27" displays up to an impressive, brighter, 5K resolution with up to a billion colors. These machines will have outstanding performance and will smoothly run High Sierra. These new computers are built for the imminent work ahead in virtual and augmented reality. It is exciting to know the machines are available for order now. You can learn more here. The MacBook and MacBook Pro line received similar improvements.

iPAD

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Have you been waiting to get a new iPad? The 10.25 iPad Pro looks amazing. A great size, it can double as a note pad because the ability to write with the pencil is very much like the real thing. In fact, the on-screen keyboard is the size of a conventional keyboard. It is powered by the same chip as the larger iPad Pro. It is faster that previous iPads in processing and graphics, has four speaker audio, 4K video recording, and optical image stabilization to improve your photos. Ronnie has already ordered hers and she will provide a complete review in the months to come. 

Again, this is just a brief of some of the announcements from a very big collection of news. If you'd like to read more comprehensive information about everything, here is more information if you want to look it over. Check out this article, too. 

Finally, although a full compliment of changes were announced across almost the full line of Apple products, there was not a peep about an new iPhone. Apple traditionally announces iPhones in the fall, so we'll have to wait and see about the iPhone 8.


TECH TIPS

I am using this email from our local bank, Redwood Credit Union, for this month's tips-- both computer and iOS. We are still getting several calls weekly about folks who have been compromised. The indicators are these attempts to cause havoc in our computing life is only going to increase. The is a great article with easy to follow steps. 

---

Improve your online security with a digital spring cleaning!
Spring is here, which means it's time to clean up those digital dust bunnies and keep your information safe online. Here are some helpful online security tips:

Change your passwords
Update your login information for sites you use frequently. Long, complex passwords that use a combination of letters, numbers, and other characters are best. Don't use your kids' names, birthdays, or any information that can be readily found on social media. Read more tips on creating a strong password

Declutter your device
Review your apps and delete the ones you don't use. Then review the privacy settings of the apps you do use to ensure you're only sharing the information you choose.

Purge your digital files
Take stock of your online files, including those in the cloud. Delete documents you no longer need that could contain private information.

Tidy your privacy settings on social media
Assume anyone can see your social media posts. Remember, your personal information can help hackers uncover your passwords, so you may want to limit sharing to friends and family.

Give your software a safety makeover
Software updates are critical because they fix flaws that make your devices susceptible to hackers. This applies to not only your computer's operating system, but also popular browsers and media players. 

Following these steps will help ensure your online privacy and keep your accounts safe! For more security tips, visit redwoodcu.org/security.

redwood credit union

Spring Forward - It's Upgrade Time

Thank you everyone for all your well wishes!! It feels good to be back in the swing of things. Spring has definitely sprung here in our beautiful county, I cannot remember the last time everything was so lush and green. Of course Sonoma County is known for roses and mine are blooming like crazy. Having spent the better part of the last five months indoors much more than usual I am reveling in being out and about enjoying our beautiful weather. This would be a wonderful time to visit the Luther Burbank Home and Gardens or the Russian River Rose Company.


APPLE'S LATEST UPDATES

Apple hasn't been sitting still either. In March they released a more basic version of the venerable 9.7" iPad called simply the "iPad." It replaces the iPad Air2.  The most significant thing about this new iPad is the lower price point and more limited storage options. A 32 GB iPad will with wi-fi only will cost $329 - $280 less than the same size iPad Pro. It also has an option for 128 GB of storage for $429. A real bargain.  These are perfect iPads for those folks who want a tablet but have never been happy spending a large sum of money on one. Here is the comparison chart on Apple's website.

Over the last few months Apple has also released some significant updates to the iOS system and is now offering iOS 10.3.1. Starting with 10.3 Apple made some major changes to both the visible interface and to how the underlying (invisible software) works. The most recent 10.3.1 update itself is focused on security improvements and bug fixes. 9 to 5 Mac has good video on all the changes. We are recommending everyone with an iPhone 6 and newer upgrade to 10.3.1 as soon as possible. Be sure you've backed up your iPhone before upgrading. If you need help with backing up, here is Apple's directions

Read more about upgrades and updates below.


WHAT OPERATING SYSTEM ARE YOU RUNNING?

An operating system is the underlying software that controls how your computer or iPhone/iPad behaves.

THIS IS HOW YOU FIND OUT WHAT SYSTEM YOU ARE USING

On your Computer
Apple Menu > About this Mac - the first line will tell you, i.e. Sierra 10.12.4.

On your iPhone / iPad

Settings > General > About - scroll down to Version, i.e. 10.3.1.

This is the time of year when Apple's World Wide Developer Conference - WWDC - is getting close (June 5-9). Typically this is when Apple will announce any new systems for computers and/or iOS devices, due before the end of the year, officially. Sometimes, but not always, they also make upcoming hardware product announcements. 

For you this means now is the time to be sure you are running a current version of the Mac OS - El Capitan - 10.11.6 at minimum, ideally Mac OS Sierra - 10.12.4 on your computer. Or on your iPhone or iPad the above mentioned iOS 10.3.1. Once WWDC happens Apple will typically drop support for older OS's such as Yosemite - 10.10.5. 

**Many time we have clients who do not want to upgrade because "it changes things." While I understand and can empathize with how hard change can be; the reality is, in this age of hacking, cyber security breaches and device interconnectedness it is too dangerous or problematic not to keep your computer upgraded the most current system. Remember the longer you wait to upgrade the more complex and time consuming = expensive the process can be. 


CAN MY SYSTEM BE UPGRADED?

Sierra has been out for almost a year (September 2016).
We are recommending upgrading to Sierra IF you meet the following requirements:**

1. At minimum an i5 Processor and 8 GBs of ram. (You can check via Apple Menu > About This Mac - both pieces of information will be there.)

2. Ideally** your computer is from 2011 or newer.

3. Ideally** your computer has an SSD (Solid State Drive), Flash drive (non-moving), OR a Fusion drive. Most recent laptops and now many iMacs have this type of hard drive. Sierra is truly designed to run on an SSD drive and performance noticeably suffers on a traditional spinning hard drive so you would want to add more ram (memory).

4. You have verified that all your non-Apple apps are compatible - you can check here: http://roaringapps.com.

** NOTE: Apple's requirements are drastically lower than what I have listed above - BUT it is our experience that folks who upgrade with less than what is listed above are not happy with the speed and performance of the upgraded system. 

So what if your computer doesn't meet "Ronnie's recommended" configuration?  

All is not lost - sometimes we can assist in getting your older machine upgraded in such a way that running Sierra is possible OR you can choose to run El Capitan which is a perfectly fine system that will run a bit faster. 

Remember if you are in doubt, just ask!!!


UPCOMING CLASS

iPad - Beyond the Basics Class in Windsor

**LIMITED SEATING!!**

Wednesday, June 7th and Wednesday, June 14th

10:00am - 11:30am

Now that you know how to get around your iPad and use some of the built in Apps you are ready for more!! Topics covered will include an in depth look at customizing your iPad, tips and tricks for making your iPad easier to use. Take control of understanding iCloud and how it works with your Apple ID. See how Safari works as you learn to surf the web and find what you need. Learn how to take and share photos. We will also look at some favorite third party Apps that help in the kitchen, with travel, and more. This class will be taught in a lecture format as well as hands-on; participants are required to bring their own iPads to class. This class assumes a working knowledge of navigating your iPad, sending Mail, etc. Class content can be adjusted to the skill level of the attendees, based upon what works for the majority.

INSTRUCTIONS TO SIGN UP FOR THE CLASS

  1. Click on this link
  2. Select "Senior Programs" from choices on the left
  3. Scroll Down the list of Course Categories on the Right to: 

    "Senior Computer - iPad", click "Show Courses"

  4. This page will have all the information you need to sign up.

TECH TIPS

How to Spring Clean Your E-Mail Addresses

Often we have someone in our addresses / contacts who gets a new email address but when we try to email their new address we get their old one or both. This brief tutorial shows you how to get the new address into your Contacts and how to remove the old address from Contacts AND from Previous recipients in Mail. 

Instructions

1. On your computer open the Contacts App. 

2. Find the name of the person whose contact information you need to update and select it - their contact card will show on the right. Then at the lower right of their card choose Edit.

3. Now you can highlight and change the wrong / old address or add another address.  

4. When you have finished be sure to click on Done.

5. Next open the Mail App on your computer.

6. At the top of the window in the Apple Menu bar look for the word "Window" and click on it. From the dropdown that appears choose "Previous Recipients".

7. You will see a window similar to the one below. You can search for the name you want to correct in the search field. Once you find it you can delete the old address using the "Remove From List" option at the bottom left. 

Cleaning Up Using the Previous Recipients

The Previous Recipients list is a great way to keep your contacts emails up to date while at the same time cleaning up all those 'bad/mistyped' addresses that appear when you are typing in someone's email address. 

Instructions

1. Open the Previous Recipients window as above. 

2. In the Previous Recipients window you can click on the words - Name, Email or Last Used to sort / re-sort your list. 

3. If you see a small 'card' icon to the left of someone's name, that means that name and email address are already in your Contacts. IF you remove them from this list they will NOT be removed from your Contacts App. (this is why we started our corrections in the Contacts App.)

4. Go through and delete any addresses that are incomplete or you know are wrong

5. IF you find a name of someone you email all the time and they do not have a 'card" icon to the left of their name you can highlight / select the name and click the 'Add to Contacts' button at the lower right of the window. 

Practice!

Please take a few minutes and practice this by updating my Contact information and email address!!

Ronnie Roche
ronnie@technologysimplified.net
1585 Terrace Way #310
Santa Rosa CA 95404

Remove from your Previous Recipients list these addresses: designsolutions@mac.com and designsolutions@me.com

Please add Jillian's email new address support@technologysimplified.net and remove her old email jillyd2000@icloud.com

There you now have our current contact information - congratulations.